Spearline Connect Issue 3

Welcome to the latest issue of Connect, the Spearline magazine. Through it, we communicate and connect with all of Spearline’s stakeholders, internally and externally.

We discuss a wide range of topics including how high latency may affect your CX, interviews with team members, a guest article by UC Today journalist Moshe Beauford, the importance of fax, podcasts, videos as well as other company news and insights, this issue has it all.

For further information, please get in touch with us.

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Blog

The beginner’s guide to VoIP voice quality testing

A practical guide to VoIP voice quality testing for beginners. Discover the three main instigators that cause poor quality and how to test for them.

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Blog

Benefits of phone number testing

Until 2009, contact centers had to rely on relatives abroad or holidaymakers to call their overseas numbers.

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Podcast

Spearline Podcast Episode 19: Proactively managing your customer experience with Stamatios Papadatos

In the this episode of the Spearline Podcast, we talk to Stamatios Papadatos from Atos and get his insights into proactively managing your customer experience

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Blog

Contact centers can now test numbers in 76 countries

Until 2009, contact centers had to rely on relatives abroad or holidaymakers to call their overseas numbers.

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