A practical guide to VoIP voice quality testing for beginners. Discover the three main instigators that cause poor quality and how to test for them.
Until 2009, contact centers had to rely on relatives abroad or holidaymakers to call their overseas numbers.
In the this episode of the Spearline Podcast, we talk to Stamatios Papadatos from Atos and get his insights into proactively managing your customer experience
Until 2009, contact centers had to rely on relatives abroad or holidaymakers to call their overseas numbers.
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