If the recent seismic shift to WebRTC has taught us anything, it is this, WebRTC is tricky. Many view WebRTC as the new solution to …
An introduction to Voice Quality Testing We’ve all experienced a phone call where the voice quality makes it almost impossible to hold a conversation. ‘Sorry, …
At Spearline, we’re committed to transforming the future of WebRTC testing, monitoring, and analytics. Our suite of WebRTC testing, monitoring, and analytics solutions provide a …
There are a number of reasons outbound call campaigns are important to contact centers. Telemarketing/sales calls, customer service callbacks, marketing research or surveys are just …
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