watchRTC – Understanding your users and interactions

 

Most voice and video communications today take place using WebRTC. But how exactly do you monitor this traffic?

watchRTC enables just that. By integrating our SDK or Chrome Extension with your application, watchRTC collects relevant telemetry and data points.

Traffic is analyzed at scale, providing a bird’s eye view of your deployment, with the ability to drill down to the minute level of a single user on a session.

watchRTC uses little CPU and network resources, safeguarding your application’s performance. It also doesn’t record actual media or store private user information.

Best of all, watchRTC is intuitive to use and very responsive, taking only seconds to load and refresh.

With watchRTC you can understand your users and their interactions with your service. Configure custom metrics, receive timely alerts, review reports and analyze cases as they occur. With the power to maintain and troubleshoot your entire WebRTC infrastructure, you stay ahead of quality or connectivity issues that your users may experience.

watchRTC helps you achieve operational excellence in your communication services, leading to happy customers.

Spearline – making better connections.

 

About Us

Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services.

Spearline is cloud based, which means no physical infrastructure is required at your end, and provides worldwide coverage with a presence in over 70 countries. For further information, or if you have any further questions please get in touch with us

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