In the newest episode of the Podcast series, Josh speaks with Quality Assurance Manager Patrick O’Connor, who tells us about his role and gives an insight into the importance of quality assurance in the customer’s journey.
Later in the episode, Kees and Josh bring you more fun facts about Black Friday!
And finally, Head of Support, Noel Ryan, joins us in the studio to tell us about the steps Support takes to ensure your customers are always prepared.
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Listen to the full podcast episode here
Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services. Spearline is cloud based , which means no physical infrastructure is required at your end, and provides worldwide coverage with a presence in over 70 countries. For further information, or if you have any further questions please get in touch with us.