Why you should be developing solutions with customers in mind
This week Kees chats with Technical Solutions Architect Ola Budak about her role and how important number testing is and keeping your customers in mind.
Later on in the episode Josh sits down with Patrick Lynch, a Service Reliability Engineer at Spearline, who tells us a bit about his role, task automation, developing solutions with customers in mind and how SRE has become adopted by more companies.
*Note that Josh’s comment on the FLAG Carrying 600 calls at one time is incorrect, the FLAG can carry 600,000 calls at one time.
Listen to the full podcast episode here
Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services. Spearline is cloud based , which means no physical infrastructure is required at your end, and provides worldwide coverage with a presence in over 70 countries. For further information, or if you have any further questions please get in touch with us.