Do you get latency on a call? A typical day as a contact center agent

Latency is a painful experience and many customers could grow frustrated and disappointed in the quality of your call leading to a customer hanging up.

With Spearline’s latency test you can replicate your customers’ call flow allowing you to test the amount of latency your customer’s experience. With Spearline you can proactively measure and benchmark any delay, putting the power in your hands

Contact Spearline today for a free live trial.

 
About Us

Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services. Spearline is cloud based , which means no physical infrastructure is required at your end, and provides worldwide coverage with a presence in over 70 countries. For further information, or if you have any further questions please get in touch with us.

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