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Podcast

Listen to industry news and hear about technology trends in the Spearline Podcast.

Podcast

Spearline Podcast Episode 19: Proactively managing your customer experience with Stamatios Papadatos

In the this episode of the Spearline Podcast, we talk to Stamatios Papadatos from Atos and get his insights into proactively managing your customer experience
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Spearline Podcast Ep. 18 : Telecoms - Then and now
Podcast

Spearline Podcast Episode 18: Telecoms – Then and now with Ola Budak

We talk to Ola Budak about the future of voice, how things have changed in the telecoms industry and the trend towards WebRTC
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Fraud on telecoms networks
Podcast

Spearline Podcast Episode 17: Talking fraud on telecoms networks with Andy Gent

In the this episode of the Spearline Podcast, Josh and Kees are joined by Andy Gent to explore the world of telecoms fraud.
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Spearline Podcast Episode 16: Are audio quality issues keeping you in the dark? with Dan Hayes

In the this episode of the Spearline Podcast, Josh and Kees are joined by Colm Condon of OD&C Advisory Services.
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Podcast

Spearline Podcast | Episode 15: Global Call Forwarding’s programmed approach to quality

In this episode, Josh & Kees speak with Global Call Forwarding’s Luke Genoyer & Alain Rodriguez.
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Spearline Podcast | Episode 14: How important is audio for virtual events and conferences?

In this episode of the Spearline Podcast, Josh and Kees are joined by Enterprise Sales Manager, Emmanuelle O'Donovan
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Spearline Podcast | Episode 13: Colm Condon: Communicating with HR during a crisis

In the this episode of the Spearline Podcast, Josh and Kees are joined by Colm Condon of OD&C Advisory Services.
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Spearline Podcast | Episode 12: How does your audio affect online meetings with Doug Remington

In this episode of the Spearline Podcast, Kees and Josh are joined by the Doug Remington GM & Head of Sales at DTEN
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Spearline Podcast | Episode 11: The impact of Fax and SMS on businesses with Michel Colaci

In this episode of the Spearline Podcast, Kees and Josh are joined by the owner and founder of Screenzest Michel Colaci
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Spearline Podcast | Episode 10: Voice Assure development cycle

In this episode Kees and Josh are joined by Software Engineer Brian Mullins and Product Manager Carl Naysmith
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Podcast

Spearline Podcast | Episode 9: The importance of operations during a crisis

This episode, Kees and Josh are co-hosted by Mike Palmer, speaking with Colman McCaffrey, Eimear Collins and Elijah Cass
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Spearline Podcast | Episode 8: Remote working in a changing world

The newest episode of the Spearline Podcast, Kees and Josh are back and things are in a whole new environment
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Spearline Podcast | Episode 7: Working From Home

CMO Mike Palmer speaks with CEO & Co-Founder Kevin Buckley about what its means for companies to Remote Work today.
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Spearline Podcast | Episode 6: #HereToStay

This week Josh talks to Lorraine McCarthy about her role as the Chief People and Culture Officer and #HereToStay
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Spearline Podcast | Episode 5: Assuring your customers with the highest Quality.

This week Josh chats with Quality Assurance Manager, Patrick O'Connor and Head of Support, Noel Ryan.
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Spearline Podcast | Episode 4: Development and Artificial Intelligence

This week Josh has an in-depth discussion with Software Engineer Brian Mullins about his role and his studies in A.I.
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Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind

This week we chat with Technical Solutions Architect, Ola Budak, and with Service Reliability Engineer, Patrick Lynch.
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Podcast

Spearline Podcast | Episode 2: Customer focus and CX Day

In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.
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Podcast

Spearline Podcast | Episode 1: How Remote Working Can Benefit Your Company

Josh O’Farrell is joined by Mike Palmer, and Matthew Lawlor, discussing remote working and the role of a CTO.
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