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2018 Global telecoms quality of service report

Insights into global inbound voice trends and country-by country performance

With a data set of hundreds of millions of datapoints across 2018, our global inbound voice call testing allows us to glean unique insights.

This whitepaper explores the highest and lowest performing countries for connectivity, audio quality and post dial delay (PDD). 



How network monitoring is keeping you in the dark

Network monitoring is a valuable tool but is it still keeping you in the dark about what your customers experience when they dial your numbers?

Our whitepaper explores the benefits and limitations of network monitoring, and reveals how you can gain full line of sight of your numbers’ performance, from the outside-in


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