Measure & Test What Matters
Cloud-based platform with no installation required
Connection Test
The test dials your numbers from an in-country server and detects when the call is answered, or if there is a connection-related issue.
Voice Quality Test
Enables replication of a customer’s call and generation of objective audio quality scores.
Microsoft Teams Voice Quality Test
Spearline’s Microsoft Teams Voice Quality Test allows you to replicate your target call flow to or from a cloud-PBX provided number.
Cloud PBX Voice Quality Test
Spearline’s Cloud PBX Voice Quality Test allows you to replicate your target call flow to or from a cloud-PBX provided number.
Fax Assure
Spearline provides full support for fax communication. Fax Assure is available to all customers & prospects who utilize fax as part of their business telecommunications.
Latency Test
Latency is the time between when you speak, to when the other person hears your voice.
Standard Conference Test
Enables you to replicate a conference call and test all conference functionality
Post Dial Delay Test
Enables you to monitor the time between a number being dialled and the call being answered.
SMS Test
Test an organization’s SMS services, in-country, to indicate if a sent SMS has been sent, or if a received SMS message is intact, or has been received at all.
Touch Tone
The test verifies if your system is recognising the correct touch-tones (DTMF) to support your customer interactions.
SIP Route Test
Add new, and edit existing SIP trunks and carrier or prefix details straight from the Spearline Platform.
Agent Response Test
Replicate your customers’ call path to your agent so you can ensure a great call experience.
Conference Call Forward Test
Test access to your conferencing platform via user-specific call pathing.
Benchmarking
Set and track against call quality goals based on historical data and supplied benchmark indicators.