Measure & Test What Matters
Cloud-based platform with no installation required
Benchmarking
Set and track against call quality goals based on historical data and supplied benchmark indicators.
Connection Test
The test dials your numbers from an in-country server and detects when the call is answered, or if there is a connection-related issue.
Latency Test
Latency is the time between when you speak, to when the other person hears your voice.
Voice Quality Test
Enables replication of a customer’s call and generation of objective audio quality scores.
Standard Conference Test
Enables you to replicate a conference call and test all conference functionality
Conference Call Forward Test
Test access to your conferencing platform via user-specific call pathing.
Agent Response Test
Replicate your customers’ call path to your agent so you can ensure a great call experience.
SIP Route Test
Add new, and edit existing SIP trunks and carrier or prefix details straight from the Spearline Platform.
Touch Tone
The test verifies if your system is recognising the correct touch-tones (DTMF) to support your customer interactions.
SMS Test
Test an organization’s SMS services, in-country, to indicate if a sent SMS has been sent, or if a received SMS message is intact, or has been received at all.
Post Dial Delay Test
Enables you to monitor the time between a number being dialled and the call being answered.
MS Teams Voice Quality Test
Spearline’s MS Teams Voice Quality Test allows you to replicate your target call flow to or from a cloud-PBX provided number.
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