Test Types

The test dials your numbers from an in-country server and detects when the call is answered, or if there is a connection-related issue.

Enables replication of a customer’s call and generation of objective audio quality scores.

Spearline’s Microsoft Teams Voice Quality Test allows you to replicate your target call flow to or from a cloud-PBX provided number. 

Spearline’s Cloud PBX Voice Quality Test allows you to replicate your target call flow to or from a cloud-PBX provided number. 

Spearline provides full support for fax communication. Fax Assure is available to all customers & prospects who utilize fax as part of their business telecommunications.

Latency is the time between when you speak, to when the other person hears your voice.

Enables you to replicate a conference call and test all conference functionality

Enables you to monitor the time between a number being dialled and the call being answered.

Test an organization’s SMS services, in-country, to indicate if a sent SMS has been sent, or if a received SMS message is intact, or has been received at all.

The test verifies if your system is recognising the correct touch-tones (DTMF) to support your customer interactions.

Add new, and edit existing SIP trunks and carrier or prefix details straight from the Spearline Platform.

Replicate your customers’ call path to your agent so you can ensure a great call experience.

Test access to your conferencing platform via user-specific call pathing.

Set and track against call quality goals based on historical data and supplied benchmark indicators.