The test dials your numbers from a Spearline in-country server. We can detect when the call is answered or if there is a connection related issue, and, after validating the problem, alert you before any of your customers do.
With minimal setup, this test can provide a wealth of understanding about your customer’s experience, as well as the level of service being delivered by your carrier.
The Spearline latency test replicates the customer call flow and allows you to quantify the amount of latency your customers experience.
Once we have your numbers and conference credentials, tests can be set up within minutes, giving you the ability to proactively monitor and troubleshoot your global telecom footprint.
Conference call forward
It enables you to replicate your customer’s calls into your conference and test all functionality with minimal setup.