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Phone number testing

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DTMF issues have nowhere to hide with toll free and local number testing

Contact centers and unified communications services that rely on DTMF need to know that their calls are connecting properly and that their customers are getting …

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The beginner’s Guide to VoIP voice quality testing
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The beginner’s guide to VoIP voice quality testing

A practical guide to VoIP voice quality testing for beginners. Discover the three main instigators that cause poor quality and how to test for them.

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The benefits of phone number testing
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Benefits of phone number testing

Until 2009, contact centers had to rely on relatives abroad or holidaymakers to call their overseas numbers.

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