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The Best Industry Ideas for Customer Service Over the Phone
Industry experts share some of their favorite pieces of advice for improving customer service over the phone.
The significance of phone calls for successful customer experience
Customer service has been a continually evolving area of business over the past number of decades.
How can Jitter frustrate your customers?
These days, most telecommunications traffic is routed through a packet-switching network, frequently routed over the public internet. For example, the network converts speech data into …