VoIP Quality of Service: The Key to Clear, Reliable Calls

Monitoring VoIP QoS leads to better productivity, improved call quality and enhanced customer experience. Without one, your voice quality is likely to suffer and be less reliable, negatively impacting your customers and employees.

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Audio Quality

How can Jitter frustrate your customers?

These days, most telecommunications traffic is routed through a packet-switching network, frequently routed over the public internet. For example, the network converts speech data into …

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