Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind

 

 

This week Kees chats with Technical Solutions Architect Ola Budak about her role and how important number testing is and keeping your customers in mind. 

Later on in the episode Josh sits down with Patrick Lynch, a Service Reliability Engineer at Spearline, who tells us a bit about his role, task automation, developing solutions with customers in mind and how SRE has become adopted by more companies.

Be sure to subscribe for future episodes of the Spearline podcast on your favourite podcast platforms.

 

New to Spearline?
If you are new to Spearline and would like to find out more about how you can benefit from our platform, we would love to speak to you! Please send us a brief message, and we will be in touch with you shortly. 

 

About us

Spearline is a technology company that proactively tests toll, toll-free, and premium-rate numbers for audio quality and connectivity, globally. We support business sectors, such as contact centers, conferencing services, and others, in successfully connecting with their customers. If you are interested in benefiting from our platform, please get in touch with us.

Customer Contact Central

 

Video

MS Teams Voice Quality Test Explained

What is the MS Teams Voice Quality test? The MS Teams Voice Quality Test will replicate your call flow to or from your Cloud PBX provider.

Read More
Video

Cloud PBX Voice Quality Test Explained

What is the Cloud PBX Voice Quality test? The Cloud PBX Voice Quality Test will replicate your call flow to or from your Cloud PBX provider.

Read More
Video

qualityRTC – Understanding your users and interactions

qualityRTC – Not all internet calls connect. The bigger your WebRTC service, the more customer complaints on connectivity and quality.

Read More

Not Ready Yet?

Subscribe for updates