Manually Test IVR Paths
Identify post dial delay on individual numbers and resolve the issue before it has a chance to impact customer experience.
Spearline can verify that caller ID has been correctly transmitted along the full call path. This allows our customers to ensure optimum efficiency and have full confidence in their telecoms network.
Clients can send DTMF tones via the manual testing keypad, allowing them to test any IVR flows during call flow, ensuring customers are navigating to the correct agent.