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What is a connection test?

A connection test will dial your phone number from a Spearline in-country server to check for connection-related issues. Once connected, it will immediately hang up to avoid connecting to an agent. Using the connection test, we can detect when the call is answered or if there is a connection-related issue, and, after validating the problem, alert you before any of your customers do.

 

Illustartion fo calls connecting from a spearline server
Server dialing inbound

 

Illustartion of a callgetting disconnected during a test
Connection-related issue.

 

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