How can I get insights into each country’s performance?

Use Analytics & Grouping together to show even more information.

Did you know that by using analytics and the grouping feature, you can create a custom dashboard to show you even more information on your country’s and carrier’s performance?

How to create a Trends dashboard;

1. Navigate to the Analytics Dashboard.
2. Click the Reset button to build your dashboard from the default settings
3. Use the ‘Hamburger Bar’ icon in the outer left column to open the column view options
4. Uncheck all but the following options and click Apply;

   Number	Country	Carrier
   Score	PDD	Total
   ASR	Benchmark diff %	Country Benchmark
   PDD Max	PDD Min	Score Max
   Score Min

5. Use the ‘Hamburger Bar” menu again to re-order the columns in the following order and then click Apply. (You can rearrange the order of columns by clicking the column heading and dragging it up or down in the list)
   1. Number
   2. Country
   3. Carrier
   4. Total
   5. ASR
   6. Score
   7. Country Benchmark
   8. Benchmark diff %
   9. Score Max
   10. Score Min
   11. PDD
   12. PDD Max
   13. PDD Min
6. To group results, click each column heading individually to reveal the Filter Options window and then select the Group option

7. Number Filter Options

8. Finally, change the order of the results in the column named  Score Avg to present the results from highest to lowest. Do this by clicking the arrow icon to the right of the heading

9. To save your new dashboard, click the Options button in the top right corner of the screen and choose Save Dashboard. Give your new dashboard a name and click Save.