Getting Started with Voice Assure In-country

When first starting with Voice Assure In-country, there are a few steps you should follow to get the most out of the platform.

Below are some suggested best practices to consider and take care of before starting your Voice Assure journey.

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Must do

Here, you must complete the following steps. Without them, you won’t be able to run tests on your numbers.

1. Needed for all testing.
   • Add Time Groups
   • Configure IVR Traversal
   • Add Numbers
2. Needed for Conference testing only.
   • Add Passcodes
   • Set/Change DDI
3. Needed for outbound testing only.
   • Add SIP Trunk
   • Add Outbound Bridge

Should do

These are optional steps that we highly suggested you do. You can leave them for later, but make sure you have these added to your to-do list to get the most from the voice assure platform.

1. Save a custom dashboard
2. Schedule reports

Can do

These are optional steps you might need to do. They are specific, dealing with certain requirements or issues you might “bump into”.

1. Assign user rights
2. Snooze alerts