Note: To complete this task you will need to have at least one IVR Traversal and one Time Group created. If you have already created these requirements y,ou may continue to add your number. If not, you will need to create both before you can continue.
- Add Inbound IVR
- Add Time Group
To add an enterprise or contact center number to the testing platform, do the following:
- Navigate to the ‘Add Number’ Wizard as outlined below.
Figure: Navigation to the ‘Add Number’ Wizard
- Navigate to the Numbers module of the platform
(this can be found here in the left hand navigation menu). - Choose the Number Type (Application Type) from the drop-down menu located top left of the page in the filters section (this should be set to either PSTN Quality or SIP Quality depending on your testing needs).
- Click the Add Number or Add SIP URI button
or 
(this can be found top right of the screen).
- In the dialog box that appears add as much number information as possible to add more value to your number testing (mandatory fields are noted with an asterisk* symbol).
Figure: The ‘Add Number’ dialog box – Enterprise/Contact Center - Rolling tests: If you do not wish to run rolling tests on your number you can proceed to click the Add button. The rolling test information entered here is used for on-going (rolling) testing. This is not needed when running campaigns on your numbers.
Figure: The Schedule Section for Rolling Tests - Status: Set the operational status of your test to ‘Running’ , ‘Stopped’ or ‘Draft’.
Note: If set to ‘Running’ your number will begin testing using your scheduled preferences after you click the Save button.
- After Save: The ‘After Save’ menu gives you 2 options to choose from;
1. Add a new number – This will simply dismiss the dialog box and add the new number to the system.2. Edit this number – This will add the new number information while keeping the dialog box open to make further edits.
- Status: Set the operational status of your test to ‘Running’ , ‘Stopped’ or ‘Draft’.
- Your task is now complete.
Results: The page will refresh and your new number will be available to find, edit or delete within the numbers table.