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Webinar
Enjoy maximising your benefits through Spearline webinars and other learning opportunities.
Talkdesk discusses managing remote agents’ networks – On-demand Webinar
Watch a replay of our webinar on understanding the call center agent’s network in a work from home world hosted by Tsahi Levent-Levi & Jacob Rivers
Bring visibility to WebRTC applications using monitoring – On-demand Webinar
Watch a replay of our live webinar on bringing visibility to WebRTC applications using monitoring hosted by Tsahi Levent-Levi, Head of Product at testRTC and Shóna O’ Donovan, Senior Customer Engagement Specialist at Spearline.
On-demand Webinar: Successful deployment of WebRTC applications
Watch a replay of our live webinar Successful deployment of WebRTC applications hosted by Tsahi Levent-Levi, Head of Product at testRTC and Shóna O’ Donovan, Senior Customer Engagement Specialist
Take the headache out of managing your telco infrastructure
Hear real-world examples on what the role of a Service Delivery Manager and CE Manager at Spearline entails, and how they can add immense value to your organization.
Network monitoring: Does it reveal your customers’ actual experience?
Explore the vital information that network monitoring doesn’t tell you and how it’s affecting your customers experience.
Is your telecom performance dead in the water?
Explore the impact poor telecoms performance can have, the current benchmarks and some of the solutions available.
User Roles and Rights
Understand the three user types available on the Spearline platform, their roles and rights associated with them.