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STAY UP-TO-DATE
Podcast
Listen to industry news and hear about technology trends in the Spearline Podcast.
Podcast
Spearline Podcast Episode 19: Proactively managing your customer experience with Stamatios Papadatos
Kees Hendrickx
April 28, 2022
In the this episode of the Spearline Podcast, we talk to Stamatios Papadatos from Atos and get his insights into proactively managing your customer experience
Read More
Podcast
Spearline Podcast Episode 18: Telecoms – Then and now with Ola Budak
Kees Hendrickx
December 15, 2021
We talk to Ola Budak about the future of voice, how things have changed in the telecoms industry and the trend towards WebRTC
Read More
Podcast
Spearline Podcast Episode 17: Talking fraud on telecoms networks with Andy Gent
Kees Hendrickx
October 12, 2021
In the this episode of the Spearline Podcast, Josh and Kees are joined by Andy Gent to explore the world of telecoms fraud.
Read More
Podcast
Spearline Podcast Episode 16: Are audio quality issues keeping you in the dark? with Dan Hayes
Josh O'Farrell
June 30, 2021
In the this episode of the Spearline Podcast, Josh and Kees are joined by Colm Condon of OD&C Advisory Services.
Read More
Podcast
Spearline Podcast | Episode 15: Global Call Forwarding’s programmed approach to quality
Josh O'Farrell
April 28, 2021
In this episode, Josh & Kees speak with Global Call Forwarding’s Luke Genoyer & Alain Rodriguez.
Read More
Podcast
Spearline Podcast | Episode 14: How important is audio for virtual events and conferences?
Josh O'Farrell
January 27, 2021
In this episode of the Spearline Podcast, Josh and Kees are joined by Enterprise Sales Manager, Emmanuelle O'Donovan
Read More
Podcast
Spearline Podcast | Episode 13: Colm Condon: Communicating with HR during a crisis
Josh O'Farrell
December 16, 2020
In the this episode of the Spearline Podcast, Josh and Kees are joined by Colm Condon of OD&C Advisory Services.
Read More
Podcast
Spearline Podcast | Episode 12: How does your audio affect online meetings with Doug Remington
Kees Hendrickx
December 2, 2020
In this episode of the Spearline Podcast, Kees and Josh are joined by the Doug Remington GM & Head of Sales at DTEN
Read More
Podcast
Spearline Podcast | Episode 11: The impact of Fax and SMS on businesses with Michel Colaci
Kees Hendrickx
October 14, 2020
In this episode of the Spearline Podcast, Kees and Josh are joined by the owner and founder of Screenzest Michel Colaci
Read More
Podcast
Spearline Podcast | Episode 10: Voice Assure development cycle
Kees Hendrickx
September 2, 2020
In this episode Kees and Josh are joined by Software Engineer Brian Mullins and Product Manager Carl Naysmith
Read More
Podcast
Spearline Podcast | Episode 9: The importance of operations during a crisis
Josh O'Farrell
June 18, 2020
This episode, Kees and Josh are co-hosted by Mike Palmer, speaking with Colman McCaffrey, Eimear Collins and Elijah Cass
Read More
Podcast
Spearline Podcast | Episode 8: Remote working in a changing world
Kees Hendrickx
May 13, 2020
The newest episode of the Spearline Podcast, Kees and Josh are back and things are in a whole new environment
Read More
Podcast
Spearline Podcast | Episode 7: Working From Home
Josh O'Farrell
March 19, 2020
CMO Mike Palmer speaks with CEO & Co-Founder Kevin Buckley about what its means for companies to Remote Work today.
Read More
Podcast
Spearline Podcast | Episode 6: #HereToStay
Josh O'Farrell
December 18, 2019
This week Josh talks to Lorraine McCarthy about her role as the Chief People and Culture Officer and #HereToStay
Read More
Podcast
Spearline Podcast | Episode 5: Assuring your customers with the highest Quality.
Josh O'Farrell
November 28, 2019
This week Josh chats with Quality Assurance Manager, Patrick O'Connor and Head of Support, Noel Ryan.
Read More
Podcast
Spearline Podcast | Episode 4: Development and Artificial Intelligence
Josh O'Farrell
October 30, 2019
This week Josh has an in-depth discussion with Software Engineer Brian Mullins about his role and his studies in A.I.
Read More
Podcast
Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind
Kees Hendrickx
October 16, 2019
This week we chat with Technical Solutions Architect, Ola Budak, and with Service Reliability Engineer, Patrick Lynch.
Read More
Podcast
Spearline Podcast | Episode 2: Customer focus and CX Day
Josh O'Farrell
October 1, 2019
In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.
Read More
Podcast
Spearline Podcast | Episode 1: How Remote Working Can Benefit Your Company
Josh O'Farrell
September 11, 2019
Josh O’Farrell is joined by Mike Palmer, and Matthew Lawlor, discussing remote working and the role of a CTO.
Read More