Transforming global communications

Keep up to date with the latest from Spearline.   We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.

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An insight into the process of developing a product for a customer

An insight into the process of developing a product for a customer

Nov 21, 2019

An interview with Brian Mullins, Software Engineer at Spearline.

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A behind the scenes look at the importance of benchmarking and testing

A behind the scenes look at the importance of benchmarking and testing

Nov 14, 2019

An interview with Ola Budak, Technical Solutions Architect at Spearline

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Spearline Podcast | Episode 4: Development and Artificial Intelligence

Spearline Podcast | Episode 4: Development and Artificial Intelligence

Oct 30, 2019

This week Josh has an in-depth discussion with Software Engineer Brian Mullins about his role and his studies in A.I.

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A behind the scenes look at how innovation is key to contact center phone numbers monitoring globally

A behind the scenes look at how innovation is key to contact center phone numbers monitoring globally

Oct 29, 2019

An interview with Patrick Lynch, Service Reliability Engineer at Spearline

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Celebrating Diwali at Spearline

Celebrating Diwali at Spearline

Oct 25, 2019

Diwali, the 5 day festival of lights, is being celebrated here in Skibbereen!

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The importance of motivating your Call Center agents

The importance of motivating your Call Center agents

Oct 24, 2019

Spearline supports wellbeing at work by offering safe strategies for looking after your agents

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Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind

Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind

Oct 16, 2019

This week we chat with Technical Solutions Architect, Ola Budak, and with Service Reliability Engineer, Patrick Lynch.

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Spearline’s Automated Number Test Campaign: 10 Years Strong

Spearline’s Automated Number Test Campaign: 10 Years Strong

Oct 08, 2019

Celebrating a decade of number testing at Spearline

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Spearline Podcast | Episode 2: Customer focus and CX Day

Spearline Podcast | Episode 2: Customer focus and CX Day

Oct 01, 2019

In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.

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Sparking off the Spearline Summit 2019

Sparking off the Spearline Summit 2019

Sep 17, 2019

Exciting times ahead for Spearline as the 2019 Summit gets underway in Skibbereen.

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The importance of connectivity for remote working in small businesses

The importance of connectivity for remote working in small businesses

Sep 04, 2019

Businesses are embracing remote working but how can they be sure connections are trustworthy and stable?

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