Spearline’s Automated Number Test Campaign: 10 Years Strong

10 years ago, Spearline developed the first-ever automated testing platform to proactively monitor global toll, toll-free, inbound and dial-out numbers.  This was in response to a customer need for an innovative product that did not exist at the time to solve a frustrating and expensive problem in the telecommunications industry.  Since then, Spearline has continued to be a listening company and constantly adapts and further develops the platform, and it’s only the beginning. 

It’s unbelievable to think that Spearline is celebrating a decade since developing the first automated number testing platform. To think it all began between two friends – Co-Founders Kevin Buckley, CEO and Matthew Lawlor, CTO – in a small West Cork town.

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Spreading its toolkit globally, Spearline now has connectivity in 67 countries worldwide and this number is constantly growing. With a user-friendly interface to manage your numbers and schedule exactly when your tests will be run, the Spearline dashboard enhances your customer experience. After the initial demand, and success, for testing inbound numbers, Spearline went the next step.  The platform now automatically tests all outbound/dial-out services, across all of your national and international carrier interconnects.  Providing first-rate testing and proactive monitoring tools, Spearline optimizes your business call routing and ensures high-quality audio for your customers.

The Spearline platform is here to stay.  Measuring what matters, this platform provides 24/7 proactive testing and monitoring service with multiple test types from latency to performance benchmarking.  Growth is an integral part of Spearline and the skies the limit in what the platform can achieve.  Each year, the collective minds at Spearline are all about pushing the boundaries on proactive monitoring and testing.  Growing and reaching further as a group, Spearline provides stability and support to its customers, such as contact centers, conferencing services, and other applications. 

It’s all bright horizons for Spearline and the platform.  Here’s to another ten years!

For further information, be sure to check out our wide variety of content, including blogs, white papers, videos and podcasts, all located on the website.   

Customer Contact Central 

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