Spearline Podcast | Season 2 Episode 4: Voice Assure development cycle

 

 

In the latest episode of the Spearline Podcast, Kees and Josh are joined by Software Engineer Brian Mullins and Product Manager Carl Naysmith.

We chatted with them about the many stages the product development lifecycle goes through, how important customer feedback is and dive into Voice Assure.

Tune in now to catch up with all the latest Spearline news and developments!

Be sure to subscribe for future episodes of the Spearline podcast.

For more information, please get in touch with us.

 

New call-to-action

 

Customer Contact Central

We think you’ll like these too...

Blog

VoIP Quality of Service: The Key to Clear, Reliable Calls

Monitoring VoIP QoS leads to better productivity, improved call quality and enhanced customer experience. Without one, your voice quality is likely to suffer and be less reliable, negatively impacting your customers and employees.

Read More
Blog

Intelligent Use of Alerts in Proactive Number Testing

Alerts allow you to take immediate action to resolve problems, ensure compliance, and maintain good customer service. They save you time and energy by automatically delivering notifications to you.

Read More
Blog

The Critical Role of Outbound Testing in Call Centre Solutions

If you are providing Contact Centre Solutions you need to have a way of monitoring your network and your partners’ performance to ensure the operability …

Read More
Blog

Why Call Quality Matters: Ensuring Clear Communication

Do you ever find yourself struggling to hear clearly during important business calls? If so, you’re not alone! Let me share the most common reasons …

Read More

Not Ready Yet?

Subscribe for updates