Q&A with Liam Corkery

Did you relocate for your role at Spearline?

I relocated to Skibbereen, Co Cork, Ireland as a graduate for a role at Spearline in 2009.  I was hired as a software developer and it was my first job after college. Apart from the Co-Founders, Kevin Buckley, CEO and Matthew Lawlor, CTO, I was one of the first employees of the company.  I liked the idea of working with a start-up as I was given more responsibility and a role with greater meaning.


What did you study at college?

I have a Computer Science degree from University College Cork (UCC), Ireland.


What was your role before joining Spearline?

I was working in a completely different area – as a labourer in the building industry before going back to college.


Why did you change careers?

I always had a big interest in computers and programming and the endless possibilities that computers, the internet and IT present.


Briefly describe your role at Spearline

I am Head of Development at Spearline.  A large part of my role is to delegate to and coordinate a team that is curious about future possibilities.  I am responsible for designing new solutions for the future as well as upkeeping existing software products. I oversee and develop the team across three offices – in Ireland, India and Romania.


What is the most interesting part of your role?

It’s hard to beat the satisfaction you get from coming up with a new solution to novel problems.  Watching those ideas turn into solutions after developing them is a unique experience every time because you’re always dealing with something new and different.  We start with an idea, analyse it, design a solution to a problem, build and then implement it. My role is to play a continuous part in the process from inception to conclusion.

We think you’ll like these too...


What is Round-trip Time and How it Relates to Network Latency?

Round-trip time is an important metric that can indicate the quality of communications available between two end-points. It’s a metric that our team often discusses …

Read More

CX – The ROI of phone number testing

Phone number testing and voice quality testing may not be familiar to some. But, to the many businesses that proactively test and monitor, the return …

Read More

Revolutionize Your Remote Call Center Operations: Introducing Agent Assure

Agent Assure is a new tool that helps call center managers and IT support teams troubleshoot internet connectivity and call quality issues for work-from-home agents. …

Read More

Our guide to the best IVR testing strategies to boost your CX game

Interactive Voice Response (IVR) technology is a widely used, highly effective means of automating customer contact services. It is a game changer for call centers, …

Read More

Not Ready Yet?

Subscribe for updates