WHITEPAPER: 2020 Global telecoms quality of service report

Insights into global inbound voice trends and country-by country performance
On Thursday 22 April 2021 by Josh O'Farrell


With a data set of hundreds of millions of data points across 2020, our global inbound voice call testing allows us to glean unique insights. We looked at the results of test calls placed in each of the 49 countries selected for analysis and this report highlights the poorest and best-performing countries for both connectivity and audio quality. 

Discover in our updated whitepaper the highest and lowest performing countries for connectivity, audio quality, and post-dial delay (PDD). 

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Find out more about Spearline

Spearline is the telecommunication industry’s leading network intelligence company. We proactively test toll and toll-free numbers for connectivity, audio quality, and more, globally. For further information, or if you have any questions, please get in touch with us.

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