Spearline launches new AI-powered virtual testing manager for global contact numbers at EnterpriseConnect2019
Patrick - an all-new virtual testing manager - is being offered to Spearline’s customers as an enhanced feature to verify their global in-country contact numbers are connecting. Harnessing the power of artificial intelligence (AI), Patrick can proactively trigger in-country testing on contact numbers, based on real-time information on possible outages.
What is Patrick?
Spearline have selected a body of over 2 billion data points to train an artificial intelligence engine to recognise patterns in global contact number outages. Patrick is the result.
With thousands of scheduled tests being run every hour through Spearline’s testing platform, Patrick will be able to use real-time data to proactively predict where customers may be having issues with their contact numbers, and trigger testing accordingly.
On verification, Patrick will report back with enhanced reporting, allowing customers to assess if an issue is widespread, or isolated to their business
Spearline are launching the new feature at Enterprise Connect in Orlando, Florida, happily coinciding with #StPatricksDay
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