We are delighted that Spearline’s article, "7 ways to improve your customers' experience on your voice channel", written by Senior Marketing Manager, Caroline Leonard, has won 3rd place in the 2019 Customer Contact Central Most Valuable Posts (MVP) Awards Contact Center as a Service category.
Customer Contact Central brings together the best content from hundreds of industry thought-leaders. These awards recognize the Most Valuable Posts as judged by their readers, award committee, machine intelligence and social media.
Customer Contact Central recognize the posts that provide the highest value to industry professionals - useful and actionable information, that is tactical or strategic in nature, providing either long-term or short-term value.
Find out more about Customer Contact Central’s MVP awards here.