Spearline Podcast | Season 2 Episode 9: Global Call Forwarding's programmed approach to quality

In this episode, Josh & Kees speak with Global Call Forwarding’s Luke Genoyer & Alain Rodriguez.
On Wednesday 28 April 2021 by Josh O'Farrell

 

In this episode of the Spearline Podcast, Josh & Kees speak with Business Development Manager Luke Genoyer & Technical Support Lead Alain Rodriguez from one of our customers, Global Call Forwarding, the most trusted provider of virtual phone providers.

Global Call Forwarding provides businesses toll-free and local phone numbers that are unique to a specific country so they can establish a local presence anywhere in the world. Utilizing their extensive global network of partners, they have access to the largest inventory of local and toll free numbers in the world.

We discussed their roles in the company, how important voice quality is to the customer experience, their programmed approach in number testing, the next step in technologies for businesses, what it could mean for customers, and more. 

Tune in now to catch up with all the latest Spearline news and developments!

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