Is your organisation reaping the benefits from API?

API is a way of bringing information from a third party system to be seamlessly displayed in another, such as your own
On Monday 11 November 2019 by Caroline Leonard

 

"We used the Spearline API since day 1.  It was a way for us to better analyze test results and do correlations that are centered on our business and user cases."

Pierre-Baptiste Béchu,
Tech Co-Founder, Aircall 


 

In 2017, Forbes referred to it as “the year of the API economy” and said CIOs must create and launch new business models faster to keep their companies competitive; and APIs are the fuel helping to make this happen.

“Often termed the lego blocks of building software, APIs (application programming interfaces) are “software intermediaries that allow systems, applications and devices to talk to each other by sharing business capabilities and data, regardless of where the capabilities and data reside or what format they’re in.” Information-Age.com

Essentially, an API allows you to connect various systems together. It’s a way of bringing information from a third party system, such as Spearline’s, to be seamlessly displayed in another, such as your own phone number management system.

 

How can API improve my business? 

 

An API can take the headache out of managing multiple systems, by allowing you to view and manage Spearline tests and reports from your existing number management system. Any service or functionality provided on the Spearline platform is available through our API free of charge, and you can implement just some of the functionality or all - the choice is yours! 

Below are just some of the benefits you can expect to see as a result of introducing Spearline API in to your organisation.

 

  • Automation
    Automate the process of adding, editing and deleting numbers. Spearline Automated Testing allows you to perform a range of different tests on your numbers, which you might apply in various ways depending on how your telephone exchange is set up, and what performance output(s) you’re measuring.
     
  • Efficiency
    Allow your teams to use one single platform rather than being trained, and logging into, multiple interfaces. Whether you’re adding new numbers to your network, changing the way a number routes, or removing numbers, you don’t want to double up on processes. Our API ensures these changes are fed through from your system to your Spearline testing set-up for a seamless workflow.

     

  • Personalisation
    Enable only the functionality and data that is appropriate to your organisation. We know that you’re not only measuring and reporting on the connectivity and audio quality metrics that we provide. You’re also reporting on metrics like cost, load and capacity. This may mean going into a number of different systems to access reports and spending time collating these. Our API can help you streamline this process and give you improved visibility on all your key reports and performance outputs by collating all the data in one place.
     
  • Adaptation
    Tie test schedules to call reports to ensure your busiest numbers are being tested at frequencies appropriate to their importance. If there is an error in the API, detailed error messages, along with the error code, will guide you to what went wrong. This allows you to pinpoint any specific issues and take the necessary steps to rectify, meaning development time is spent improving your systems rather than deciphering errors.
     
  • Familiarisation
    If you need to make a change, such as adding new test types to some or all of your numbers, you can do this from the comfort of your own number management system thereby saving you time on having to learn another new system to use. 

 

Sign me up!

 

To find out more about how our API can improve your business workflows, complete our short API sign up form, talk to your dedicated Customer Engagement Manager, email support@spearline.com or call us on +353 28 51460.

 

New to Spearline? 

 

Spearline is the leading network intelligence company in the telecommunications industry. Our platform enables enterprises and telecommunications service providers to test connectivity and quality on global telecoms networks, testing automatically at volume. If you are interested in benefiting from our platform, please get in touch with us.

 

 

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