CEO update: the impact of COVID-19 on telecommunications

At Spearline, we continue to monitor the ongoing COVID-19 situation and its impact on global telecommunications.
On Friday 08 May 2020 by Kevin Buckley

Spearline continues to observe the impact of Covid-19 on telecoms infrastructure around the world. The number of cases globally has now exceeded 3.5 million. Networks are experiencing strain due to a large increase in demand. This problem is further heightened as network providers are affected by restrictions which limit their access to key sites for maintenance work. This has led to variable network performance in many areas.

ISRAEL has seen the variability in its connection rate continue, with failures of 5.7% experienced on May 4th. While some mild variability in audio quality was experienced, it was very strong overall.



In the UK, connection failure rates for the week averaged 0.17%, this is poorer than recent weeks and is a result of a performance drop on April 30th. The country’s audio quality performance remains strong.



Countries showing signs of connection failures and audio quality degradation in the past week are included in the table below. Please note, the information in this table is derived from the collective testing experience of Spearline's user community.


* Data as of 04 May 2020


Spearline would like to take this opportunity to reassure all our customers that we have business continuity plans in place which will ensure that we continue to successfully monitor your phone lines and test your numbers.

For further information, please contact us at or phone

+353 28 51460.

Customer Contact Central