Aeromexico's Club Premier has selected Spearline's automated number testing solution, further demonstrating commitment to providing its customers with excellent service and experience.
The agreement continues the expansion of Spearline into the aviation sector, as phone contact channels continue to be crucial for airlines to interact with customers.
Contact numbers are pro-actively and regularly tested in-country for key metrics like connection, audio quality, post-dial-delay, and more, with human-verified alerts in real-time to help you get ahead of issues before they impact customers.
By using Spearline's automated number testing platform, airlines can be confident of the service and experience they are delivering to their passengers over the phone, and be protected from telecoms failures costing ticket sales and frustrating customers.
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