Transforming global communications

Keep up to date with the latest from Spearline.   We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.

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Connecting the world from rural Ireland

Connecting the world from rural Ireland

Dec 16, 2019

Since we founded Spearline in 2003, the company has changed and so too has the industry. It's an exciting time.

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Generation 5: Going Mobile

Generation 5: Going Mobile

Dec 12, 2019

Out with the old home broadband and in with the new mobile connectivity.

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How QA ensures no problems reach contact centers.

How QA ensures no problems reach contact centers.

Dec 10, 2019

An interview with Patrick O'Connor, giving you an insight into the role of Quality Assurance Manager.

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Give the gift of better global communication to customers this Christmas

Give the gift of better global communication to customers this Christmas

Dec 05, 2019

In the lead-up to Christmas, for family and friends abroad, there is one gift that is priceless - a conversation.

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Spearline Podcast | Episode 5: Assuring your customers with the highest Quality.

Spearline Podcast | Episode 5: Assuring your customers with the highest Quality.

Nov 28, 2019

This week Josh chats with Quality Assurance Manager, Patrick O'Connor and Head of Support, Noel Ryan.

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Proactively prepare your contact center for Black Friday.

Proactively prepare your contact center for Black Friday.

Nov 26, 2019

Black Friday is right around the corner. Ensure your contact center is prepared for one of the busiest days of the year.

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