Transforming global communications

Keep up to date with the latest from Spearline.   We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.

Article
6 New Years Goals For Contact Centers

6 New Years Goals For Contact Centers

Jan 09, 2020

With the celebrations and holidays wrapped up, it’s always good to set goals for you and your business for the new year.

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Article
How to Deal With Difficult Customers Correctly in Contact Centers

How to Deal With Difficult Customers Correctly in Contact Centers

Jan 07, 2020

For call center agents, they can be facing sometimes over 100 frustrated callers a day and that can be extremely testing

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Article
Q&A with Liam Corkery

Q&A with Liam Corkery

Jan 02, 2020

Spearline’s Head of Development, Liam Corkery was one of our first employees.

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Article
A new dawn - educating, innovating and connecting telecoms

A new dawn - educating, innovating and connecting telecoms

Dec 23, 2019

What we do here at Spearline is not commonplace so we educate the telecoms industry while we continue to innovate.

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Article
Connecting: Irish-USA links, staying true to our roots and job creation locally

Connecting: Irish-USA links, staying true to our roots and job creation locally

Dec 18, 2019

During 2019, Spearline was privileged to officially open two new offices in Ireland.

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Article
Spearline Podcast | Episode 6: #HereToStay

Spearline Podcast | Episode 6: #HereToStay

Dec 18, 2019

This week Josh talks to Lorraine McCarthy about her role as the Chief People and Culture Officer and #HereToStay

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