Spearline Podcast | Episode 2: Customer focus and CX Day
Oct 01, 2019
In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.
How the Contact Centre industry has changed over the past five years
Sep 26, 2019
To celebrate Engineer's Day 2019 in India, Orla Clancy interviewed Prashant Sharma, Country Manager at Spearline.
Sound opinions and the PESQ evolution
Sep 24, 2019
Our global telecommunications industry grew with opinions at the heart of quality management.
The Promise of UIFN
Sep 18, 2019
The Universal Freephone / UIFN concept, while intriguing, does not seem to deliver on promise.
Sparking off the Spearline Summit 2019
Sep 17, 2019
Exciting times ahead for Spearline as the 2019 Summit gets underway in Skibbereen.
Spearline Podcast | Episode 1: How Remote Working Can Benefit Your Company
Sep 11, 2019
Josh O’Farrell is joined by Mike Palmer, and Matthew Lawlor, discussing remote working and the role of a CTO.