The gift of communications with family
In the lead-up to Christmas, we are all busy. Generally, we are all frantically searching for the perfect gift for our loved ones. For families who have members living and working abroad, there is one gift that is priceless. Indeed, families rally around the gift of communications and enjoy great conversations. These priceless conversations are reliant on strong telecoms networks across the globe. Having to repeatedly say “Sorry, I can’t hear you” or, “Can you say that again, the line is poor”, doesn’t quite have the same ring to it.
Customer communication channels
Businesses can also give the gift of communications. With this in mind, many large enterprises and telecommunications service providers seek to optimize their customer experience and communications. They take a proactive approach to monitoring phone numbers, in-country. Businesses can find out if a number is failing to connect. They can be aware voice quality issues before impacting customers. Not only at Christmas, but throughout the year, they can avoid a situation where their customers are network testers. They can address emerging problems with their inbound number(s), or outbound network reach, before these become widespread problems.
The positive impact of in-country number testing globally for optimum customer experience is endless. Enterprises and telecoms service providers, don’t let your customers’ phone conversations dampen their Christmas – give them the gift of seamless communication and connectivity.
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Spearline is a technology company that proactively tests toll and toll-free numbers for connectivity and audio quality globally. It enables organizations to provide uninterrupted services to customers around the world.
If you are interested in benefiting from the Spearline Platform, please get in touch with us.