Spearline Podcast Season 2 Ep. 1 - Working From Home
Mar 26, 2020
Spearline’s CMO Michael Palmer speaks with Spearline’s own CEO and Co-Founder Kevin Buckley about this topic
Do you know the quality on your phone lines? Spearline Audio Quality Test Explained
Feb 19, 2020
Our whiteboard video explains how the audio quality test can help you identify issues before your customer do.
Did You Know Series Episode 6 : Now you can customize your live map view
Jan 16, 2020
Brendan Clarke - Customer Engagement Manager explains that now you can customize your live map view
The Spearline Podcast Episode 6 : Here To Stay
Dec 30, 2019
In the final episode of the first series, Josh talks to Lorraine McCarthy about her role as the CPCO at Spearline
Can Your Customers Always Connect With You?
Dec 18, 2019
Can your customers always connect with you? Don't let Dave's situation happen to your customers!
The Spearline Podcast Episode 5 : Assuring your customers with the highest Quality
Dec 03, 2019
This week Josh speaks with Quality Assurance Manager Patrick O’Connor and Head of Support Noel Ryan
Did You Know Series Episode 5 - Creating timegroups for automated testing
Nov 21, 2019
Customer Engagement Manager JJ Barry explains how to create timegroups for automated testing.
The Spearline Podcast Episode 4 : Development and Artificial Intelligence
Nov 01, 2019
This week Josh has an in-depth discussion with Software Engineer Brian Mullins about his role and his studies in A.I
Spearline Official Opening of Waterford Office October 15 2019
Oct 22, 2019
On 15th of Oct the Spearline Waterford office was officially opened by WIT President, Professor Willie Donnelly.
The Spearline Podcast Episode 3 : Why you should be developing solutions with customers in mind
Oct 17, 2019
This week we chat with Technical Solutions Architect, Ola Budak, and with Service Reliability Engineer, Patrick Lynch.
Did You Know Series episode 4 - Benchmark visibility of a specific country
Sep 25, 2019
Junior Tech Solutions Architect Ola Budak shows us that you can see the benchmark audio quality of a specific country.
The Spearline Podcast Episode 2 : Customer focus and CX Day
Sep 19, 2019
In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.
Spearline Skibbereen Headquarters Transformation 2019
Sep 12, 2019
Spearline has produced a video to capture the year-long renovation of its new headquarters in Skibbereen, Ireland
The Spearline Podcast Episode 1 How remote working can benefit your company
Sep 11, 2019
Josh O’Farrell is joined by Matthew Lawlor & Mike Palmer, for a chat about the role of a CTO and remote working.
Did You Know Series episode 3 - Custom reporting features on the dashboard
Sep 02, 2019
Customer Engagement Manager Brendan Clarke shows us how to us custom reporting features on the default dashboard.
Spearline Official Opening of Office HQ in Skibbereen August 9 2019
Aug 15, 2019
On 9th of Aug Spearline welcomed Dan Mulhall, Ambassador of Ireland to the United States, to officially open our office.
Did You Know Series - episode 2 How to view details of issues from the default dashboard
Aug 12, 2019
Junior Technical Solutions Architect Ola Budak shows us how to view details of issues from the default dashboard.
What Is Latency? Spearline Latency Test Explained
Aug 02, 2019
Our whiteboard video explains what latency is and how Spearline can help you identify latency before your customers do.
Did You Know Series - episode 1 Test call performance history
Jun 21, 2019
Did you know - In this episode our customer engagement manager JJ Barry explains a useful tip on failed number analytics
Are You A Carrier? Spearline Carrier Inbound Test Explained
May 29, 2019
See how the Spearline Carrier Inbound test works and can help your business create a better customer experience
Call failures. Are you the last to know?
Apr 16, 2019
See how the Spearline testing platform helps you proactively manage your customer voice communication channel.
Mar 26, 2019
Spearline provide proactive testing and monitoring of the telecommunications services which your business depends on.
Are you testing your numbers?
Mar 25, 2019
Spearline number testing ensures your critical voice channels support great customer conversations.
Spearline tests explained.
Mar 12, 2019
See how Spearline can help you manage your network to ensure a great customer experience.
What's at risk?
Jan 11, 2019
What's at risk if your telecommunications fail? See how Spearline can help you ensure outstanding performance.
Customer Insight - Rex Mayne
Mar 30, 2018
Hear how HP's Rex Mayne experiences the power of Spearline's platform.