Transforming global communications

Keep up to date with the latest from Spearline.   We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.

Article
WHITEPAPER: 2020 Global telecoms quality of service report

WHITEPAPER: 2020 Global telecoms quality of service report

Apr 22, 2021

Insights into global inbound voice trends and country-by country performance

read more

Article
Spearline enhances South Africa cover adding mobile alongside fixed-line support

Spearline enhances South Africa cover adding mobile alongside fixed-line support

Apr 21, 2021

South Africa is the latest country to join Spearline mobile and is available for immediate testing.

read more

Article
What are: dead air and one-way audio?

What are: dead air and one-way audio?

Apr 20, 2021

What are: dead air and one-way audio? Spearline explains how your calls could be affected by these issues.

read more

Article
Understanding POLQA

Understanding POLQA

Apr 15, 2021

Discover the similarities and differences between PESQ and POLQA.

read more

Article
The complexities of 'the simple fax'

The complexities of 'the simple fax'

Apr 13, 2021

While many believe it to be obsolete, fax actually remains one of the more commonly used forms of communication.

read more

Article
Understanding Packet Loss

Understanding Packet Loss

Apr 08, 2021

Packet loss occurs when one or more packets of data traveling across a computer network fail to reach their destination.

read more