Talk to me: UC, UCaaS, CPaaS, CCaaS
Oct 17, 2019
Like many things linked to technology, the communications landscape is constantly evolving.
Spearline Podcast | Episode 3: Why you should be developing solutions with customers in mind
Oct 16, 2019
This week we chat with Technical Solutions Architect, Ola Budak, and with Service Reliability Engineer, Patrick Lynch.
Common Online Conferencing Problems
Oct 10, 2019
Problems can be encountered at different stages of a conference call. It’s best to be prepared and know what’s ahead
Spearline’s JJ Barry talks about customer engagement and being world leaders in CSAT and NPS
Oct 09, 2019
An interview with JJ Barry, Customer Engagement Manager at Spearline.
Spearline’s Automated Number Test Campaign: 10 Years Strong
Oct 08, 2019
Celebrating a decade of number testing at Spearline
67 countries and counting... Kenya joins Spearline fixed line testing
Oct 07, 2019
Spearline has secured a certified fixed line in Kenya and is available for immediate testing.
A day in the life of our CTO who developed a platform to monitor audio quality and connectivity globally
Oct 03, 2019
An interview with Spearline's Co-Founder and CTO Matthew Lawlor
Happy CX Day 2019!
Oct 01, 2019
CX Day celebrates the professionals and companies that make great customer experiences happen.
Spearline Podcast | Episode 2: Customer focus and CX Day
Oct 01, 2019
In this episode, Kees interviews Customer Engagement Manager JJ Barry and Josh interviews members of the Product team.
How the Contact Centre industry has changed over the past five years
Sep 26, 2019
To celebrate Engineer's Day 2019 in India, Orla Clancy interviewed Prashant Sharma, Country Manager at Spearline.
Sound opinions and the PESQ evolution
Sep 24, 2019
Our global telecommunications industry grew with opinions at the heart of quality management.
The Promise of UIFN
Sep 18, 2019
The Universal Freephone / UIFN concept, while intriguing, does not seem to deliver on promise.