Transforming global communications

Keep up to date with the latest from Spearline.   We focus on customer communication, customer experience, and the maintenance of your customer contact ecosystem so that your business can benefit and thrive.

Article
Modernizing your Contact Center for the Future

Modernizing your Contact Center for the Future

Jan 21, 2020

A modern contact center improves the customer experience delivered by your business.

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Article
Case Study: Can Your Customers Always Connect With You?

Case Study: Can Your Customers Always Connect With You?

Jan 16, 2020

That one call could be the make or break moment for them, and you don’t want to let your customers down.

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Article
69 countries and counting ... Welcome Malta to Spearline fixed line testing

69 countries and counting ... Welcome Malta to Spearline fixed line testing

Jan 13, 2020

Spearline has secured a certified fixed line in Malta and is available for immediate testing.

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Article
6 New Years Goals For Contact Centers

6 New Years Goals For Contact Centers

Jan 09, 2020

With the celebrations and holidays wrapped up, it’s always good to set goals for you and your business for the new year.

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Article
How to Deal With Difficult Customers Correctly in Contact Centers

How to Deal With Difficult Customers Correctly in Contact Centers

Jan 07, 2020

For call center agents, they can be facing sometimes over 100 frustrated callers a day and that can be extremely testing

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Article
Q&A with Liam Corkery

Q&A with Liam Corkery

Jan 02, 2020

Spearline’s Head of Development, Liam Corkery was one of our first employees.

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