Test your customers’ call experience.
Proactively test and monitor critical aspects of any line, from any device, almost anywhere in the world, from the comfort of your desk.
within 3 months
call failures by year 1
Diagnose
Easily identify call quality issues
Test & monitor phone lines, so you can take action before your customers notice.
ESCALATE
Address call quality with confidence
Get objective real-time data, supporting immediate action from service providers.
RESOLVE
Troubleshoot and fix issues faster
Detailed reports support quick fixes, so your teams can achieve more in a day.
Customers
You’re in good company
Meet some of our (very) happy customers
I now see objective voice quality PESQ scores on every number we test - visibility I didn't have before we started Spearline.
Arnie Chencinski, Senior Voice Network Engineer
Spearline gave us better visibility on the quality of our service, and allowed us to detect and solve issues much faster. It contributed to improving call quality and customer satisfaction.
Pierre-Baptiste Béchu, Tech Co-Founder
Spearline offers a quicker detection of issues and faster turnaround times that require less human resources.
Alain Rodriguez, Technical Support Lead
The platform has been exceptional in our ability to drive carrier improvements, customer fault investigations and alerting of any country issues.
Gregor Rennie , EMEA Carrier Account Manager
Business Case Studies
Reading is believing
Atos: A more proactive approach to resolving global customer line quality issues.
A more proactive approach to resolving global customer line quality issues.
CVent: Proactively detecting issues with their customer support numbers
Proactively detecting issues with their customer support numbers.
Global Call Forwarding: Ensuring the highest quality of standards with Spearline
Ensuring the highest quality of standards with Spearline.
