We provide communications quality assurance tools
Our quality assurance platform proactively monitors critical business telecommunications services, allowing you to optimize your customer experience leading to business growth.
We work with THE world's greatest brands
Proactive testing and monitoring Measure what matters

Connection
Test for connection success or failure, which could mean the difference between a delighted customer or a lost customer

Audio quality
Replicate your customers’ experience and measure audio quality with objective, industry standards

Post dial delay
Measure the delay between the start of the call and when it’s answered, accurately, highlighting any quality issues

Touch tone
Check if DTMF (touch tones) are failing for your customers

Latency
Replicate the customer call flow and quantify the amount of latency your customers experience

Performance benchmarking
Set and achieve quality goals based on historical performance and on benchmarked indicators

IN-COUNTRY TESTINGExperience audio exactly as your customers do
With a physical presence in over 70 countries - the only solution replicating your customer’s experience with such large coverage.

BOTH LANDLINE & MOBILETest calls to and from both landlines and mobile
We can test through PSTN (traditional landlines) and mobile, replicating your customers' experience from their country and method of calling.

NO INSTALLATIONCloud-based platform means no physical installation required
Our cloud-based platform means no physical infrastructure and limited effort at your end. Plus, with our worldwide coverage through our own proprietary infrastructure, testing can be enabled in minutes.
Ready to get started?
In-country testing for landlines and mobile with no installation.
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