Proactively monitor possible FAS with automated tests recording connection status and duration
Easy to use reporting interface to provide proof of inaccurate billing due to FAS
Manage your routing and lower costs. Protect your profitability.
Demonstrate your committment to quality of service to your customers
False Answer Supervision (FAS) has become a global phenomenon in recent years with a huge increase in incorrect and fraudulent billing worldwide. Spearline automated testing provides accurate details of call duration with fully recorded calls.
Test calls have their call detail record (CDR) matched automatically with that of the carrier and checked against billing to ensure accuracy and transparency.
Call duration and connection status records for clarity
Ongoing proactive monitoring of service providers
Easy to use reporting structure and interface
Provide protection from increased billing and increase profitability