Test your numbers,
not just your network

Get real time alerts on number outages
across your global telecoms network

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Spearline Testing Process

Every Spearline test consists of a 5 stage process.

01 Test

Toll and toll free number performance from the outside in.

02 Measure

Across 60+ countries using live in-country testing.

03 Analyse

Connectivity and Audio Quality using PESQ and POLQA metrics.

04 Report

With human verified alerts and country benchmarks.

05 Perfect

Number performance with 24/7 Support Team and Account Manager.

Solutions

We offer testing solutions for a wide range of industries

Contact Centre Testing

Ensure numbers are operational and generating revenue

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Conference Testing

Guarantee your users a consistent audio experience

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Carrier Testing

Make strategic routing descisions based on rich insights

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Benefits and Features

Measure what matters

Objective Reporting Metrics

We measure each individual test to PESQ and POLQA International standards.

Hybrid Alert

All our automated test failure notifications are verified by a human, meaning no false alerts.

24/7 Support

Our support team ensures prompt and complete assistance 24 hours a day.

 

Spearline gives us a very flexible Dashboard with a user-friendly interface for managing our numbers and scheduling exactly when our tests get run.

Arnie Chencinski

Senior Voice Network Engineer

Zoom Video Communications

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Spearline gives us a very flexible Dashboard with a user-friendly interface for managing our numbers and scheduling exactly when our tests get run.

 

"Zoom Video has chosen Spearline to implement automated testing functionality for our Global PSTN access numbers. Spearline performs verification of Zoom's numbers in many countries and generates pro-active alerts when any issue is identified.  Spearline gives us a very flexible Dashboard with a user-friendly interface for managing our numbers and scheduling exactly when our tests get run.

I now see objective Voice Quality PESQ scores on every number we test - visibility I didn't have before we started Spearline.  I'm also able to quickly access Voice Quality scores for each country and number by date & time of test along with listening to the actual call recording file. Using Spearline has given me a powerful new tool for troubleshooting customer problem reports. It’s also been great to generate detailed info when I need to provide call examples to our Telephone Carriers so we can get issues corrected before they impact our customers.

Most important everybody we work with in Spearline’s Account and Support teams has been extremely responsive and helpful in getting Zoom's testing environment running reliably.  They've provided training and documentation to bring our Engineers up to speed quickly and effectively apply the Spearline Toolset."

 

Arnie Chencinski

Senior Voice Network Engineer

Zoom Video Communications

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